• Resolved turbotec

    (@turbotec)


    Good day,

    I have an issue adding the section block.

    Once added it says “This block has encountered an error and cannot be previewed.”

    I saw on a previous topic to look at the console. I have no idea what to look at. I have tried changing the theme to a Gutenverse Theme but the same error accurs…

    Please assist as I only have been using Gutenverse to build previous sites.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Yoga

    (@yogajegstudio)

    Hi @turbotec

    Could you copy the system status in Dashboard->Gutenverse->System Status?
    We need to check if there is missing requirement or plugin conflicts.

    Thank you.

    Thread Starter turbotec

    (@turbotec)

    Hi there,

    THEME INFO
    
    Theme Name : Quadrat Black
    Theme Version : 1.1.46
    Parent Theme : Blockbase
    Parent Theme Version : 3.1.6
    
    WordPress Environment
    
    Home URL : https://turboteccoza.wpcomstaging.com/
    Site URL : https://turboteccoza.wpcomstaging.com
    Login URL : https://turboteccoza.wpcomstaging.com/wp-login.php
    WP Version : 6.1.1
    WP Multisite : -
    WP Debug Mode : Disabled
    PHP Memory Limit : 512M
    WP Memory Limit : 512M
    WP Language : en_US
    WP Upload Directory : ?</img>
    Number of Category : 1
    Number of Tag : 0
    
    Server Environment
    
    Server Info : nginx
    PHP Version : 8.0.28
    PHP Post Max Size : 2047M
    PHP Time Limit : 1200
    PHP Max Input Vars : 6144
    SUHOSIN Installed : -
    WP Remote Get : ?</img>
    PHP Image library installed : -
    PHP GD library installed : ?</img>
    PHP GD WebP supported : ?</img>
    PHP fileinfo library installed : ?</img>
    CURL Installed : ?</img>
    
    Active Plugins
    
    Akismet Anti-Spam : by Automattic - 5.0.2
    Custom Fonts : by Brainstorm Force - 1.3.7
    Disable Right Click For WP : by Aftab Muni - 1.1.6
    Google XML Sitemaps : by Auctollo - 4.1.7
    GP Back To Top : by Mai Dong Giang (Peter Mai) - 3.0
    Gutenberg : by Gutenberg Team - 15.0.1
    Gutenverse : by Jegstudio - 1.8.1
    Jetpack : by Automattic - 11.9-a.3
    Layout Grid : by Automattic - 1.8.2
    LiveChat : by LiveChat - 4.5.11
    Page Builder by SiteOrigin : by SiteOrigin - 2.20.4
    Page Optimize : by Automattic - 0.5.2
    SearchWP Live Ajax Search : by SearchWP, LLC - 1.7.4
    Site Kit by Google : by Google - 1.94.0
    Spectra : by Brainstorm Force - 2.3.5
    The Plus Addons for Block Editor : by POSIMYTH - 1.4.9
    UpdraftPlus - Backup/Restore : by UpdraftPlus.Com, DavidAnderson - 1.22.24
    WordPress.com Editing Toolkit : by Automattic - 3.56293
    WPForms Lite : by WPForms - 1.8.0.1
    WP Mail SMTP : by WPForms - 3.7.0
    Yoast SEO : by Team Yoast - 20.1
    Plugin Author Yoga

    (@yogajegstudio)

    Hi @turbotec

    There are quite a lot of plugins installed.
    Try deactivating one by one (except gutenverse), and see if one of it causing a conflict with gutenverse.

    Thread Starter turbotec

    (@turbotec)

    Hi,

    I have deactivated all of the plugins as suggested and still, the same issue occurs.

    I have reactivated only the ones I need for my website and deleted the rest and the same issue is still there.

    Plugin Author Yoga

    (@yogajegstudio)

    Hi @turbotec

    With only gutenverse activated, the issue still persist?
    What happen with only gutenverse activated and switch to any gutenverse theme?
    And please try check in Dashboard->Gutenverse->Blocks, and make sure Section block is not disabled.

    Also please copy/screenshot errors in developer console, please check screenshot below :

    We try to replicate the issue on our side with the setup in your system status and everything works fine.

    Do you have any other clue you could give us? Like does it work fine before and suddenly the section block got errors after update? Or is this a total fresh install? Or do you installed/used any plugin previously that caused issue and uninstalled it?

    Thread Starter turbotec

    (@turbotec)

    Hi there,

    The same issue occurs even if Gutenverse is the only active plugin with a Gutenverse theme.

    This is a brand new website with a fresh insallation of Gutenverse. I tried re-installing Gutenverse too, thining the installation might have been corrupted during the installation.

    https://snipboard.io/85Bzcd.jpg

    https://snipboard.io/UeBoaL.jpg

    https://snipboard.io/Mcy4sz.jpg

    https://snipboard.io/pqk42b.jpg

    https://snipboard.io/GntbHe.jpg

    https://snipboard.io/2ljUWH.jpg

    Above is the screenshots of the console

    Pradnya

    (@pradnyajegstudio)

    Hi @turbotec

    I see you are using Gutenberg plugin, and the error comes from that plugin. Can you try to deactivate it? WordPress has integrated Gutenberg on their core. So you don’t need it.

    Pradnya

    (@pradnyajegstudio)

    We haven’t heard from you in a long time. We will close this topic. If you still have questions, please create a new topic.

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Section Block Error’ is closed to new replies.