Seconde popup fait planter le site

Hi @alicegrt33

Thank you for getting in touch.

As we understand, the popup shows properly on your home page.

However, the second popup doesn’t show when using a shipping class on the cart page.

Products: With Shipping class targeting condition only loads the popup on product pages with shipping class. Currently, loading on the cart page is not supported.

Here’s an example:

https://share.getcloudapp.com/o0uXblQ6

To learn more, please refer to article:

https://docs.wppopupmaker.com/article/236-woocommerce-conditions#product_shipping

We hope this information helps. Let us know if you have questions.

Thanks!

Hi !

Thanks for your message,
So I changed the settings to apply the popup when product shipping condition is selected. The pluggin’s counter says that the popup works, but it does not appear on pages (even if the popup blocker is disabled), so … I don’t know where the bug is.

Is there an email where I can send screenshots ?

Hi @alicegrt33

Thank you for your reply.

We think there’s a CSS conflict on your theme or plugin and affects the popup display.

Could you check our troubleshooting guide for the CSS fix?

Here’s the link:

https://docs.wppopupmaker.com/article/554-launch-a-popup-from-a-popup-or-when-a-popup-closes#troubleshooting

Please let us know how that goes.

Thanks!

Hi,

I understand the idea but I don’t know where to check that : “Double-check your Extra CSS Selectors setting in the *second* popup’s Click Open trigger. Make sure the CSS matches what’s in the HTML for the corresponding button in your *first* popup”.

And I don’t know where to put the CSS given in the article …

Hey @alicegrt33,

Actually, there’s a link on how to add CSS to your site in that Troubleshooting guide that @belimperial gave you.

Here’s that link in case you missed it.

https://docs.wppopupmaker.com/article/287-getting-started-with-custom-css

If you need hands-on help or you want to email us the link to your page or post screen captures, please go to our support page and click Other Support at the bottom of the page to submit a help request.

To save time, make sure you put the link to your page and instructions on how to launch your popups. We can try to follow your instructions and check out what’s going on.

https://wppopupmaker.com/support/

Cheers!

Okay, I put the CSS code in the right place and it works.
I can see my pop-up. thanks a lot !!

Hi @alicegrt33

Awesome! We’re happy to help.

Hey, if you have a moment, could you please rate and review the plugin?

We’d appreciate sharing your experience with everyone.

Have a great day ??