• Resolved dromanov31

    (@dromanov31)


    Hello!

    When using Scroll load for Gallery view I’m getting the second scroll bar for the gallery along with main browser scroll bar for the page.

    How can I avoid such behavior?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please be informed that the link which you have provided is not loading.

    Please kindly provide a valid page URL address.

    Thanks!

    Thread Starter dromanov31

    (@dromanov31)

    Hello @kimabaghdasaryan

    Thanks for the reply!

    The link is not working because of hosting provider IP blocking policy.

    Please, try to use VPN with IP-address located in Russia.

    I can only provide the screenshots otherwise.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Thank you!

    This problem might be a conflict with another plugin on your website. Do you recall installing a plugin or changing an option in your theme lately?

    Please try to deactivate the rest of your plugins and check whether the problem persists.

    Also, if possible, please temporarily switch the theme of your website and see if the issue occurs.

    You can re-activate the plugins and change the theme back again after troubleshooting.

    Please inform us of the results.

    Have a nice day!

    Thread Starter dromanov31

    (@dromanov31)

    Hello @kimabaghdasaryan

    I’ve managed to resolve the issue by excluding the CSS property from the theme style.css file:

    html, body { 
    	overflow-x: hidden;
    }

    Now everything is fine. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Second scroll bar for gallery’ is closed to new replies.