• Resolved mremravc

    (@mremravc)


    Hello.

    When I type 2 or more keywords in the search box on my website, only 1st keyword appears and the search is performed with the first keyword.
    https://snipboard.io/savuri.jpg

    Also, does it search by tags only? For example, is it possible to find relevant images from the words in the title or description?

    But for now, the most important issue I want to find a solution for is that when the customer searches with 2 or more keywords, in the screenshot below, all the keywords that the customer is looking for will appear and results related to all the keywords are found.
    https://snipboard.io/xKpXrd.jpg

    Thank you so much.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    When I type 2 or more keywords in the search box on my website, only 1st keyword appears and the search is performed with the first keyword.

    This is not expected behavior. By default, you should be able to search products with multiple keywords.

    To take a closer look, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter mremravc

    (@mremravc)

    Hello. Thank you for your answer. I’m pasting it below.


    ### WordPress Environment ###

    WordPress address (URL): https://patterndesign.studio
    Site address (URL): https://patterndesign.studio
    WC Version: 6.3.1
    REST API Version: ? 6.3.1
    WC Blocks Version: ? 6.9.0
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.2.1
    Log Directory Writable: ?
    WP Version: 5.9.3
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.29
    PHP Post Max Size: 1 GB
    PHP Time Limit: 600
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.34-MariaDB
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    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

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    WC Database Prefix: wpsd_
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    ### Templates ###

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    Learn how to update

    ### Action Scheduler ###

    Complete: 315
    Oldest: 2022-04-09 21:14:53 +0000
    Newest: 2022-05-09 15:45:58 +0000

    Pending: 6
    Oldest: 2022-05-10 08:00:51 +0000
    Newest: 2022-05-14 22:33:11 +0000

    ### Status report information ###

    Generated at: 2022-05-09 15:46:05 +00:00
    `

    Hello,

    Thanks for sending this information.

    WC Version: 6.3.1

    Be sure to update your WooCommerce version. You can learn more from our documentation:
    https://woocommerce.com/document/how-to-update-woocommerce/

    Then Temporarily switch your theme to Storefront and clear the site cache, disable all plugins except for WooCommerce.

    Then check if the searches are working as expected, if the issue is not present it means a conflict was affecting the site, and you can gradually reactivate the theme and plugins until you find the cause behind the problem.

    For more information to run a conflict test, please check:
    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Let us know if this worked for you.

    We haven’t heard back from you in a while, I think that at this point you have been able to find a solution, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Searching with ”2 or more keywords” in the search box’ is closed to new replies.