Searching gives me 500 (Internal Server Error)

  • Hi,

    I’m currently encoutering an issue with getting search results. Almost all search queries give me “500 (Internal Server Error)” in admin-ajax.php, except of searching stuff which doesn’t exist (i.e. typing “csejuybcfgesjh” in the search field). I actually found only one post which turns up in search results properly (enough to type “agnieszko” in the search field) which is really weird. I disabled all plugins leaving ASL as the only plugin working and it didn’t change anything.

    ASL version 4.7.8.

    Could you please help with the issue?

    Best regards, Dan.

    PS, search field is located in the sidebar on the right hand side of the page.

    ——————————————-
    EDIT

    Reverting back to plugin ver. 4.7.4 solved the problem.

    • This topic was modified 7 years, 2 months ago by Daniel.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author wpdreams

    (@wpdreams)

    Hi Dan,

    Unfortunately this is extremely hard to tell. Error 500 means that there was an error during the ajax process and it was terminated. However it usually does not return any error messages, so it is very hard to pin-point where the cause might be. I’ve cross-checked the latest changes to the main search file from 4.7.4 to the current release. There are a few changes here and there, but mostly related to WooCommerce and category based filtering.

    Were there any error logs or anything that might indicate the source of the issue?

    If you want, you could try a few things after updating, that might help me narrow down the issue. Try these one-by-one, and lets hope that after one of them the search starts working again:
    – Try turning off these options: https://i.imgur.com/xGsuO0w.png
    Even if these options are turned off, just save them anyways, so the database re-freshes.
    – Try turning off the images:https://i.imgur.com/4ltaWDI.png
    If the search starts working again, then it might be the image parser.
    – Try turning off the content:https://i.imgur.com/TVzxgty.png
    There was a change in the content parser recently, if this helps, then I might have an idea.
    – Try removing the post types one-by-one: https://i.imgur.com/md1Je79.png
    It might be some sort of issue related to a specific post type only.

    Let’s hope that at some point the search starts to work again, it may help me find the issue.

Viewing 1 replies (of 1 total)
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