Searches Broken

  • Resolved aubade

    (@aubade)


    7 months, 3 weeks ago

    Visit the URL above. You will see that the quick search bar in the left column is broken. There is also a giant X at the bottom and an error message of “search bar cannot be blannk” with another search bar.

    It appears to be a issue with the wedocs-single-search-input in the wedocs sidebar

    This happened after a wedocs upgrade. Is it possible to downgrade the wedocs version or any advice on how to fix this?

    Also, on the main documentation landing page, there is a new search bar (beneath and to the right of the styled search section) that we did not add

    • This topic was modified 7 months, 3 weeks ago by aubade.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter aubade

    (@aubade)

    OK! It was an issue with a caching plugin that we were using to speed up the site. I deleted the cache and it appears to be working again.

    There is still one issue. The pop-up does not come up when we click the “Quick search” text. Only when we click the magnifying glass or the command K symbol (both of which are small)

    Plugin Support Md. Tanvir Chowdhury

    (@tanvir101)

    Hello @aubade,
    Thanks for reaching out to us.
    As you have confirmed that no other plugins are causing conflicts, we recommend checking your website to address any issues as we are not currently experiencing any problems.
    Kindly reach out to our support team from here, so we can look into it and fix it for you.
    Appreciate your cooperation and understanding.

Viewing 2 replies - 1 through 2 (of 2 total)
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