Hi @dannyogolo ,
Thank you for trying that – I see that Jetpack is connected but the connection is not working properly. Specifically, Jetpack is encountering a timeout error which often indicates that connections to your site’s XMLRPC file are being limited or blocked at times. In those cases we’d generally recommend reaching out to your web host to see if they’re blocking or otherwise limiting incoming and outgoing connections via XMLRPC.
Connections via XMLRPC can also be affected by security plugins on the site so I’d recommend checking the settings for any such plugins. If you need to whitelist Jetpack’s IPs, the list can be found here:
– https://jetpack.com/support/hosting-faq/#jetpack
To add to that I also notice your site’s nameservers point to Cloudflare so I’d recommend making sure you’ve configured Cloudflare to work with Jetpack properly as per these steps:
– https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/
Going back to your original issue, I did check the search form on your site and it was showing results so I also want to check we’re correctly understanding what the issue on your site is. Are you referring to the results on your Jetpack stats page not showing what Google search terms lead visitors to your site? If you are seeing ‘unknown search terms’ this is because those search engines haven’t revealed the search terms for privacy reasons:
– https://wordpress.com/support/stats/#search-engine-terms
If you are referring to something else do let us know in more detail what you expect to see and on which dashboard, and we’ll be happy to look into that further.
