• Resolved e dev

    (@efishinsea)


    We are using the paid version of this plugin, but I wanted to pass along that if someone is using both the WPBakery Page Builder and SearchWP plugins and if they have the “Highlight Terms” option selected in your plugin, then the output of search results can be erratic. When these conditions are both true, the search results will show shortcodes rather than text -but not always- and not in any consistent way.

    Sometimes a search for a term will return the page with normal text descriptions as expected:

    but another search on a different term that happens to return the same page as the first search might then show shortcodes, rather than the text.

    I suspect this might be due to the injection of the HTML highlight the matched terms, but I didn’t dig very deeply.

    Disabling “Highlight Terms” resolves the issue, so you might want to look into what is going on with that.

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  • Plugin Support Karan

    (@kjswp)

    Hi?@efishinsea,

    We’d be happy to help!

    It seems that you are using the paid version of SearchWP. If you have an active license subscription with us, could you please submit a support ticket through the SearchWP account dashboard when you have a chance? 

    From there, our support team will be able to take a closer look at your request. 

    Thanks

Viewing 1 replies (of 1 total)
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