Search results and cat listings show differences between totals and products

  • Resolved Sergio D

    (@zeroneweb)


    3 years, 9 months ago

    Hi! I just switched my site’s theme to Storefront and deactivated all plugins but WooCommerce. So my problem is this: if I search for a product or open a category page I’ll see “Showing 1-12 of 153 results” but it shows only 3 products in this page. Then I click on page 2 and it shows 1 product and so.
    This happens when I switch to “hide products with no stock” but in some cases, if I search for a product and it has stock and it’s published and listed, it says “1 result” but shows nothing.

    Any ideas?

    thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Sol J. a11n

    (@solstudioim)

    Hi @zeroneweb

    So my problem is this: if I search for a product or open a category page I’ll see “Showing 1-12 of 153 results” but it shows only 3 products in this page. Then I click on page 2 and it shows 1 product and so.
    This happens when I switch to “hide products with no stock”

    Ah, I see, so that’s kind of expected if you turn on hide products with no stock.

    Next Steps

    1) Could you please turn off that hide product with no stock?
    2) Then you’d want to clear the transient data: WP Admin > WooCommerce > Status > Tools > WooCommerce transients > Click – Clear Transients (Button on right)
    3) Also please Regenerate the Product lookup tables: WP Admin > WooCommerce > Status > Tools > Product lookup tables > Click – Regenerate (Button on right)

    Please complete all of the above steps and let me know how it goes!

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @zeroneweb,

    Just checking whether you were able to proceed as advised above and if you have any updates for us.

    We’ll be happy to be of further assistance.
    Thanks.

    Plugin Support Shohan Hossain Nabil – a11n

    (@sohanhossain)

    Hey there!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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