• Resolved lands23

    (@lands23)


    Hi,
    the search overlay doesn’t open in mobile and is unusable. when i go back or press multiple times sometimes it works, and sometimes it doesn’t.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter lands23

    (@lands23)

    i didn’t know i can disable overlay. still it doesn’t look very good without overlay.

    the overlay in mobile still doesn’t work (bug).

    Hi @lands23

    Could you temporary enable overlay on mobile in WooCommerce -> FiboSearch -> Search bar (tab) -> Appearance (section) so I can debug the problem? Also, check if the Overlay on mobile -> Breakpoint is set to 768px (your theme mobile breakpoint).

    Regards,
    Kris

    Thread Starter lands23

    (@lands23)

    ok i did. can you check it?

    Thread Starter lands23

    (@lands23)

    i set the breaking point to 768px, i hope that fixed it

    Thread Starter lands23

    (@lands23)

    the bug is still there, when i go to prouct page and press on search.

    Thread Starter lands23

    (@lands23)

    Hi,
    Since there was no response in time and it is a live site i had to disable it.
    i’m almost sure this is caused by wp-rocket “remove unused css” feature and/or elementor.

    Hi @lands23

    How did you add the FiboSearch into your header? Was that a shortcode?
    Could you active FiboSearch mobile overlay again, so I can check the browser console errors?
    Also, can you disable the WP Rocket temporarily and then check if that overlay issue still occurs?

    Regards,
    Kris

    Thread Starter lands23

    (@lands23)

    1. added to header with the shortcode [fibosearch].

    2. I can only activate the search overlay if we synchronize a time for you to check it, because it is a live site. our staging site is working fine but without wp-rocket.

    3. there are no browser errors in the console, even when the problem appears.

    4. of course, when i disable wp-rocket it appears to work correctly.

    do you have some free 2-3 hours in the weekend to look at it?
    it’s understandable if you don’t ??

    Hi @lands23

    In the latest version of our plugin (Development Version), we have added a fix that solves problems with the mentioned cache plugin. Please download it from here (see screenshot) and let me know if this fixes the problem.

    Regards,
    Kris

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘search overlay doesn’t open in mobile’ is closed to new replies.