Search not working when WC is installed

Hi @katerila ,

Thanks for reaching out!

As I understand, the search function on your site is not working as expected, is this correct?

To clarify, when using the product search, only results of products will be displayed, and not those of pages and posts.

On the other hand, when using the search widget, the results will be displayed for products, pages and posts.

Please could you clarify if you are referring to the search widget or the product search bar?

Also, please can you share the following:

• System Status Report: navigate to?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.
• Screenshot: Please share a screenshot of the search bar on your site that is not working as expected and the outcome after searching for a post/page on your site.

Snipboard.io?can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

Cheers!

Hi Roxy,

It’s not the product search bar, it’s the search widget (which I have on my sidebar on blog posts) and also the search bar which is on the navbar on the top right corner of my website. This is not supposed to search products but content. Yet, it only searches products.

This is what my theme support said: “If you have Woocommerce installed, WordPress will default to?searching?products rather than posts.”

How can I make it search the entire site without uninstalling WooCommerce?

I wasnt’ able to upload a screenshot but if you go on my site (link above) and just tap on the search icon on the upper right corner you can test it. Just search Greece or Italy (two topics I have many blog posts about) and you will get no results.

Here’s the WooCommerce status:

WordPress Environment

WordPress address (URL): https://stayclosetravelfar.com
Site address (URL): https://stayclosetravelfar.com
WC Version: 7.5.1
REST API Version: ?</img> 7.5.1
WC Blocks Version: ?</img> 9.6.6
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.85.0
OpenSSL/3.0.8

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.5.1
WC Database Prefix: wp_
Total Database Size: 503.59MB
Database Data Size: 442.12MB
Database Index Size: 61.47MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 6.52MB + Index: 16.16MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.20MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.91MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 3.02MB + Index: 1.28MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 1.02MB + Index: 0.48MB + Engine InnoDB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_aff_affiliates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_aff_affiliates_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aff_hits: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_aff_referrals: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_aff_referral_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_aff_robots: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_aff_uris: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_aff_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bv_activities_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_album: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_album_gallery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_gallery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_image: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_image_comment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_image_rate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_image_tag: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_shortcode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_theme: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 1.41MB + Index: 0.47MB + Engine InnoDB
wp_comments: Data: 9.52MB + Index: 1.81MB + Engine InnoDB
wp_convertkit_user_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_edd_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_edd_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_FinalTiles_gallery: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
wp_FinalTiles_gallery_images: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_frm_fields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_frm_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_frm_items: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_frm_item_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_campaign_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_campaign_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_email_campaignmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_email_campaigns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mo_optin_campaignmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_optin_campaigns: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_action_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_field_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_form_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_upgrades: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 6.05MB + Index: 0.38MB + Engine InnoDB
wp_postmeta: Data: 236.61MB + Index: 17.06MB + Engine InnoDB
wp_posts: Data: 140.58MB + Index: 3.83MB + Engine InnoDB
wp_pps_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pps_popup: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_pps_popup_show_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pum_subscribers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_qss: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_relevanssi: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_relevanssi_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sfa_abandoned_carts: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_spu_hits_logs: Data: 0.27MB + Index: 0.39MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
wp_users: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
wp_wc_download_log: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.27MB + Index: 0.33MB + Engine InnoDB
wp_wc_order_stats: Data: 0.25MB + Index: 0.20MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_wallet_transactions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpam_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_affiliates: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
wp_wpam_affiliates_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_creatives: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_impressions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_paypal_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_tracking_tokens: Data: 0.31MB + Index: 0.00MB + Engine InnoDB
wp_wpam_tracking_tokens_purchase_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfront_ure_login_redirect: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpfront_ure_options: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpfront_ure_post_type: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpfront_ure_taxonomy: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpml_mails: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.14MB + Index: 0.19MB + Engine InnoDB
wp_yith_wcaf_affiliates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_clicks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_commission_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_payment_commission: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcaf_payment_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 3.13MB + Index: 0.13MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 8.52MB + Index: 7.03MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.14MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

attachment: 1373
bwg_gallery: 1
bwg_share: 1
custom_css: 1
customize_changeset: 12
download: 1
elementor_font: 3
elementor_library: 9
frm_form_actions: 1
frm_styles: 1
ig_campaign: 2
ig_message: 5
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
mc4wp-form: 1
nav_menu_item: 50
oembed_cache: 39
page: 23
popup: 1
popup_theme: 6
post: 94
postman_sent_mail: 11005
product: 8
revision: 2155
shop_coupon: 70
shop_order: 1972
shop_order_refund: 7
shopr_product: 9
spucpt: 1
wpforms: 1
wprls_slider: 1

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (19)

Post SMTP: by Post SMTP – 2.4.5
Antispam Bee: by pluginkollektiv – 2.11.2
Booking.com Product Helper: by Booking.com – 1.0.4
Classic Editor: by WordPress Contributors – 1.6.2
GTM4WP: by Thomas Geiger – 1.16.2
Easy Social Share Buttons for WordPress: by CreoApps – 8.8
Elementor Pro: by Elementor.com – 3.5.2
Elementor: by Elementor.com – 3.8.1
Final Tiles Grid Gallery - Image Gallery: by WPChill – 3.5.6
Mailchimp for WooCommerce: by Mailchimp – 2.8.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.2
SiteGround Optimizer: by SiteGround – 7.3.1
Abandoned Cart Reports For WooCommerce: by Small Fish Analytics – 2.6.4
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.2
WooCommerce Stripe Gateway: by WooCommerce – 7.2.0
WooCommerce PayPal Payments: by WooCommerce – 2.0.3
WooCommerce: by Automattic – 7.5.1
WP Extra File Types: by Davide Airaghi – 0.5.2
WPFront User Role Editor: by Syam Mohan – 3.2.1.11184

Inactive Plugins (8)

a3 Lazy Load: by a3rev Software – 2.7.0
Add From Server: by Dion Hulse – 3.4.5
Facebook for WooCommerce: by Facebook – 3.0.7
Head, Footer and Post Injections: by Stefano Lissa – 3.2.5
Relevanssi: by Mikko Saari – 4.18.3
WooCommerce Photo Reviews Premium: by VillaTheme – 1.0.9.2
WP Rocket: by WP Media – 3.11.4.2
Yoast SEO: by Team Yoast – 20.3

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #323 - /presets/
Cart: #324 - /basket/
Checkout: #325 - /checkout/
My account: #326 - /my-account/
Terms and conditions: ?</img> Page not set

Theme

Name: Blossom (pipdig)
Version: 2.4.2
Author URL: https://www.pipdig.co
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?</img>

Templates

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: –

WooCommerce PayPal Payments

Onboarded: ?</img>
Shop country code: US
WooCommerce currency supported: ?</img>
Advanced Card Processing available in country: ?</img>
Pay Later messaging available in country: ?</img>
Webhook status: ?</img>
Vault enabled: ?</img>
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?</img>
Tracking enabled: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-03-29 01:53:14 -04:00
Options: ?</img>
Notes: 22
Onboarding: completed

Action Scheduler

Complete: 73
Oldest: 2023-02-25 17:38:40 -0500
Newest: 2023-03-28 13:06:50 -0400

Failed: 4,055
Oldest: 2022-11-04 13:17:42 -0400
Newest: 2023-01-16 21:32:59 -0500

Pending: 1
Oldest: 2023-03-28 19:02:53 -0400
Newest: 2023-03-28 19:02:53 -0400

Status report information

Generated at: 2023-03-28 13:11:35 -04:00
`

Hi,

I created a post on my testing site:

When performing a search, this is the result:

I’m adding custom code for this workaround, I get the code from: How to make WordPress default search to WooCommerce search, feel free to check if this works on your case. You can add the custom code directly in your functions.php file, or using a plugin like the code snippets.

Hope this helps.