Search no longer works for me
-
I had been using this plugin for years as the front for my KB, but recent updates broke the search function completely. That was so long ago, that I forgot even the original plugin/theme handle/name. At some time, I must have updated my themes, but it took some time before I noticed any changes to the function I generally used to refresh my memory for issues I had dealt with and for which I had left some clues and breadcrumbs in my DB.
At first, I assumed some issue at my end and started to try and look for reasons.
Eventually, when I realized that perhaps restoring and older version of my KB web site might help, I realized that the problem might be an update to my themes.
That brought me back to your ‘Shipyard’ web site and theme.
Every time I restore the theme, I can search the data in my KB and get results; when I restore/update the theme, all searches end in failure to find anything related to the search, even when my search term is identical to what I used in an older version.
There are other issues I now have to resolve related to this ‘theme’, but I will defer them for now. When the search function failed, I may well have made changes, but unless we can sort out just what is going on with the new updates, I will wait and see ….
- You must be logged in to reply to this topic.