Search Exclude Box ‘Unchecking’

  • Resolved kristanm

    (@kristanm)


    2 years, 9 months ago

    I recently added Search Exclude to our website and it’s working as expected for 4 pages, however, there’s a 5th page that’s not working. I checkmark the “Search Exclude” box, and click ‘Update’ and then when it saves, the box has unchecked itself. I’ve tried several times and still the same. Are there any specific parameters or settings of a page that would cause one page to do this but the rest to work fine?

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  • Plugin Contributor pronskiy

    (@pronskiy)

    Hello @kristanm,

    I have not seen such a bug before, so not sure what happens here.
    Is the type of the pages the same? Could you list all plugins that you have installed?

    Note: I provide paid consulting calls in case you want to resolve this quickly. You can book it here. If not, that’s ok, I’ll do my best to help find the root of the problem via this support thread.

    Thread Starter kristanm

    (@kristanm)

    So interesting enough, the solution was that I just had to wait. I checked it again 3 days after my post above, and the check box was “checked” and the page properly being filtered out of results, so my best guess was maybe just a caching issue?

Viewing 2 replies - 1 through 2 (of 2 total)
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