Search box in the ad management screen does not work.

  • Resolved kakashi3

    (@kakashi3)


    5 years, 1 month ago

    Hi,I entered a keyword in the search box on the ad management screen and clicked the search button.
    However, registration information that matches the keyword is not displayed.
    The screen show that no ads are found.
    Can you help me please!

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Henning

    (@henningaa)

    Hi kakashi3,

    I assume that this is caused by some rare plugin incompatibility. Would you please be so kind and try to find the trouble-causing plugin?

    If you need help with this procedure please feel free to reach out to customer support and point to this posting so I can have a look into this.

    Best regards,
    Henning

    • This reply was modified 5 years, 1 month ago by Henning. Reason: claryfication
    Thread Starter kakashi3

    (@kakashi3)

    I found that the cause of the problem was not the plug-in but the theme currently in use.
    However, I still don’t know what the problem is with the theme file.
    I’ll ask the theme developer about this issue.

    Thanks.

    Plugin Support Henning

    (@henningaa)

    Hi kakashi3,

    Good to hear that you are on the right track to solve the issue. Would you please be so kind and share the themes name with me so I can keep this incompatibility in mind?

    Please let me know if you need anything else.

    Best regards,
    Henning

Viewing 3 replies - 1 through 3 (of 3 total)
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