scrolling issues on Mobile after opening the currecny list

  • Resolved o28o

    (@o28o)


    4 years, 4 months ago

    Hi guys!

    please help. on spacious theme. the plugin works with annoying bug (tested on two other themes i have on my other sites – no such problem)

    check the video with the problme and my comments video of the problem

    I tried to disable all the plugins except woocommerce and plugin itself. the problem still exists.

    I don’t have any idea what can cause and how to fix the problem. I tries many multicurrency plugins this one suites my needs the best. but with this bug i can’t buy it.

    Please help
    regrads
    Pavel K

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi o28o,

    We have checked your site on mobile mode about scrolling on mobile and it works normally. You can watch this video. Could you please explain more clearly about your problem?

    Best regards,

    Thread Starter o28o

    (@o28o)

    Oh! wow thank you for swift reply!

    yes if user presses on the currencу that was not active at the moment it’ll work as expected. But if the user will press at the same currency (e.g. he activated the widget accidently or out of curiosity) scroll will not work.

    here is video with some more details

    to test the issue you can click on any empty space or on the same currency that is active (on your video it was usd) and you’ll see the issue.

    Thank you very much for your help. Hope that this issue can be solved.

    Cheers
    Pavel

    • This reply was modified 4 years, 4 months ago by o28o.

    Hi,

    Your problem is caused by conflict with another plugin, you can deactivate one by one to find the culprit or you can add this CSS in this picture to solve your problem.

    Best regards,

    Thread Starter o28o

    (@o28o)

    Guys! It helped! Thank you very much.

    I don’t think that this issue was caused by some of plug-ins as I mentioned earlier: I tried to disable all the plugins except woocommerce and plugin itself. the problem still exists. So most probably it’s related to Spacious Theme I’m using

    But css code you provided fixed the problem.

    Thank you very much. I’m buying the pro version.

    Hi,

    Thank you for your confirmation and your favour.

    If you need any futher help, feel free to contact us. We will help you to check it.

    Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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