Scrolling issue

  • Resolved JapeNZ

    (@japenz)


    6 years, 2 months ago

    Hi there,
    When I change direction or briefly pause when scrolling the page stops. I then have to briefly wait before scrolling works again.
    This can either be when changing direction or continuing in the same direction.

    Happens on mobile and resized desktop window.

    Any thoughts as to what might be causing this?
    With the plugin deactivated there are no scrolling issues.

    Thank you for your help!

    Kind regards,
    JP

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi,

    Can you try to change the Display Type to Slideout Over Content to see if that still happens?
    It’s in the General Options tab.

    Thread Starter JapeNZ

    (@japenz)

    Hi Rui,
    Thanks for getting back to me ??

    Still seeing the same issue with ‘Slideout Over Content’ selected.

    Plugin Author Rui Guerreiro

    (@takanakui)

    @japenz
    Thanks for trying. I’m not able to reproduce it in the Browser but I can in the Mobile. But in mobile is very difficult to debug it.

    What browser and Operating System do you manage to replicate it?

    Thread Starter JapeNZ

    (@japenz)

    Hi Rui,

    I’m using Chrome on Windows 10.

    I’ve noticed that it happens on a resized browser window but not on the Chrome DevTools (F12).
    Not sure if you’re resizing the window or using the DevTools to view the site on desktop, but this might be why you’re unable to reproduce the issue perhaps?

    Thanks again for your help.

    Thread Starter JapeNZ

    (@japenz)

    Hello again Rui,
    I’ve managed to get it to reproduce the issue in Chrome DevTools.
    I have the display set to ‘Responsive’ made it wider, then thinner again and it’s now acting as it does on mobile.
    Not sure why, or if it’s any help, figured I should let you know ??

    Plugin Author Rui Guerreiro

    (@takanakui)

    Thanks @japenz

    In that mode I could replicate it. It definitely seems from Slideout Push Content that uses the transform:translate3d(0, 0, 0).

    Can you change the menu display type again to Slideout Over Content so I can debug with that mode?

    Thread Starter JapeNZ

    (@japenz)

    Hi Rui,

    I would do, but when I select the ‘Slideout Over Content’ option, it seems to stop WP Mobile Menu from being used?!
    I see none of the mobmenu classes in Chrome DevTools, and my site reverts to being responsive rather than using the menus / header set up in WP Mobile Menu.
    Any idea why this might be the case?
    I’ve always used ‘Slideout Over Content’ so haven’t noticed this before.

    Cheers,
    JP

    Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @japenz,

    Need to ask you something in private. Can you sent me an email to [support AT wpmobilemenu DOT com]

    Thanks

    Plugin Author Rui Guerreiro

    (@takanakui)

    This situation was sorted by adding the custom css below.

    
html, body {
    overflow-x: unset!important;
}
    Thread Starter JapeNZ

    (@japenz)

    Hi Rui,
    Thank you so much for your help!

    Cheers,
    JP

    Plugin Author Rui Guerreiro

    (@takanakui)

    No problem. Happy to help.

Viewing 11 replies - 1 through 11 (of 11 total)
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