• It was working fine prior, but since the update a couple of days ago when I input a search query and then try to scroll the results it found the results disappear. Please help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • I also have same issue when scrolling down the results is disappearing.Please see my screenshot . https://prnt.sc/l0pinr .

    How to solve this issue ??

    Thread Starter durlingca

    (@durlingca)

    To add I tested with Opera, Chrome and Firefox with the same behavior. However on my Android phone using mobile Opera web browser it works correctly when scrolling

    Plugin Author wpdreams

    (@wpdreams)

    Hi,

    Thank you for letting us know. I was able to replicate the issue on Firefox browser on test environments. I am sure that testing will reveal the same issue on Chrome and other browsers as well.

    I will trace back the changes within the latest release. It is probably a minor padding/margin related problem, that causes a calculation error within the scrollbar.

    As a temporary solution, you can disable the scrollbar until the next release here: https://i.imgur.com/gqxMCvV.png

    A bugfix update should be released within 48 hours, as soon as possible, once this is resolved.

    Best,
    Ernest M.

    Thread Starter durlingca

    (@durlingca)

    Thank you so much.

    I confirm I could check the content was disappearing upon scrolling or using the physical arrow keys in Chrome, Firefox and Safari.
    I disabled the scrollbar as @wpdreams recommends and it is OK with that temp fix until the next update.
    Nice one.
    Great support.

    Plugin Author wpdreams

    (@wpdreams)

    Just letting you know, that the update with the fix has been pushed about 10 minutes ago.

    After updating, make sure to clear your site/minify/CDN and page cache, as well as the browser cache. After that, it should start working as before.

    Best,
    Ernest M.

Viewing 6 replies - 1 through 6 (of 6 total)
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