Scroll Lag

  • itweb99

    (@itweb99)


    7 years ago

    hello there,
    I have created a child them and yesterday it was working smoothly and after I update it to newer version 1.1.1, the page scroll is not smooth there’s a lag while scrolling or sometimes it will scroll very fast.
    What the issue? Why is it doing so? How to fix it?

    Child theme Style.css
    child theme functions.php

Viewing 15 replies - 1 through 15 (of 18 total)
  • pleasehelp4566

    (@pleasehelp4566)

    I am also having this problem! anyone know how to go back to old version?

    Horea Radu

    (@horearadu)

    Hi,

    We’re aware of this issue and we’re working on it.

    We’ll come up with an update within the following few days to fix this.

    doomguy

    (@doomguy)

    Hope to see the fix soon

    palotas

    (@palotas)

    same for me. Seems ok for Edge but very noticeable on Firefox and Chrome.

    • This reply was modified 7 years ago by palotas.
    Thread Starter itweb99

    (@itweb99)

    the new update solves the lag issue but still sometimes its either too fast or too slow while scrolling.
    What’s causing this??

    Glad someone reported this one, I noticed it as well the other day on a smaller site I’m working on. I want to purchase a pro version for another client but really want to make sure this is sorted before I go any further! Hope to hear of a solution.

    The scroll effect was disabled by default in the last update, and a checkbox was added in General Options -> Page Settings. When we’ll fix it on all browsers we’ll enable it by default.

    I’ve got this issue.. can’t find General Options -> Page Settings

    Mesmerize PRO ( Version: 1.0.201 )

    I guess page settings was added in Version: 1.0.211

    As I now see it.

    Hello ,

    is there a fix to this problem by now?
    Beautiful theme … but totally unusable with this bug ??

    Thank you

    Version (Version: 1.0.201)

    • This reply was modified 6 years, 10 months ago by georgmartin.

    @georgmartin

    I’m using the PRO Version: I would guess it would be the same on the free version.

    Upgrade to 1.0.211

    Customise > General Settings > Page Settings > Untick – Enable smooth scrolling

    That fixed it for me.

    yes thank you darrencain / thank you ExtendThemes!

    ExtendThemes [email protected] reacted superfast (!) and i was able to update the theme – problem solved ?? thanks! Love it!

    Hi

    I have as well this problem with Mesmerize PROVersion: 1.0.211
    It’s totally impossible to scroll on :
    Chrome Version 63.0.3239.132 (Build officiel) (64 bits)
    Safari Version 11.0.2 (13604.4.7.1.3)
    Espacially when the option Enable smooth scrolling is checked.

    On ipad or Iphone it’s working correctly

    When I uncheck Enable smooth scrolling, it’s better but not so fluid than others theme.

    Could you please check and fix ?
    The theme is great but for professional it’s important to deliver a good navigation quality.

    Thanks !

    • This reply was modified 6 years, 10 months ago by Azureas.

    Hi,

    Where can I get version 1.0.211? I’m still on 1.0.201, and can’t reach their support.
    georgemartin wrote that they react “superfast” – I can’t confirm this. They don’t react at all, unfortunately. I wrote them several times, and in a weeks time they didn’t get back to me.

    @tgriess

    Email them here: [email protected]

    I emailed them yesterday for another issue, got a reply this morning.

Viewing 15 replies - 1 through 15 (of 18 total)
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