Scripts are added to page before the user clicks on Accept

  • Resolved stanikub

    (@stanikub)


    1 year, 8 months ago

    Hi, on my page the scripts are added to the head section before the user clicks on Accept. That is of course unacceptable and not GDPR compliant. How can I repair it?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    Hi @stanikub

    Thanks for using our plugins.

    To fix this, we recommend that:

    1. Check that your codebase doesn’t have any hardcoded scripts inserted. If it has, remove them and insert them into our plugin
    2. Resolve console errors on your site (Chrome > Inspect Tool > Console)

    Hope this helps.

    Thread Starter stanikub

    (@stanikub)

    I resolved the console error that had nothing to do with this issue.

    And I identified that the script added before the acceptation occurs originating from moove gdpr plugin.

    See the images https://imgur.com/a/C15fMTI

    Thread Starter stanikub

    (@stanikub)

    Hey guys, but this is not resolved!

    Plugin Author Moove Agency

    (@mooveagency)

    Hi @stanikub

    We checked your site. Your default settings are ‘enabled’ for all users by default (without their consent).

    You need to allow users to enable the cookies here:

    View post on imgur.com

    Hope this helps.

    Thread Starter stanikub

    (@stanikub)

    Hi and thank you, that was it.

Viewing 5 replies - 1 through 5 (of 5 total)
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