Script Error on Vendor Dashboard Page

  • Resolved cvwcreative

    (@cvwcreative)


    6 months, 2 weeks ago

    We’re having a number of issues which may or may not be connected.

    I’ll start with the main one which I’m hoping will fix the other issues:

    • Register as a new Vendor
    • Admin approves Vendor
    • Vendor logs back in, we can see the Account page but when we try to access the Vendor Dashboard we get this error and can proceed no further.

      Under the “I have read….” checkbox there’s a whole heap of rendered JS. It looks like it’s printing rather than being within SCRIPT tags.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Fitri Sinta

    (@supportfitri)

    hi @cvwcreative,

    I’m sorry about that, it shouldn’t have happened.

    Our development team is aware of this issue and I have +1 the ticket to boost the priority some more. In the meantime, you can use the following CSS snippet to “hide” the error log.

    Please replace “.post-XXX” with the class of your own page and adjust the text color to match your theme:

    /* WC Vendors - Hide error log on vendor dashboard from customers */
.post-612 form, .post-646 form {
	color: white
}
.post-612 form p, .post-612 form div, .post-612 form input, .post-646 form p, .post-646 form div, .post-646 form input  {
	color: black
}
/* -- WC Vendors -- */

    However this error log shouldn’t prevent new/existing vendors to access the vendor dashboard as seen here https://snipboard.io/bN6Ghj.jpg

    If your vendors still cannot access the vendor dashboard page after logging in, please try clearing your cache and reloading the page again.

    Let me know how it goes.

    Thread Starter cvwcreative

    (@cvwcreative)

    Aha, OK great. So it’s not a symptom of a bigger issue?

    The other issue we discovered (ie critical error on adding Products) was due to the HTML edit flag being set to on. Once we turned that off we could add/edit products…..however….

    There’s still an issue – for some reasons we no longer the Membership level selection step in the Vendor signup. We can see it in the Vendor > Settings > Membership > Require all vendors to have a valid membership.

    Is there somewhere else we need to allow for these Membership options to display?

    Plugin Support Fitri Sinta

    (@supportfitri)

    Hi @cvwcreative,

    It seems to be different issues from our premium plugin. Please reach out to us via our support page so that we can help you solve these issues as we aren’t allowed to answer questions about our premium plugin here.

Viewing 3 replies - 1 through 3 (of 3 total)
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