Screen sharing doesn’t work

  • Resolved greenpeer

    (@greenpeer)


    5 years ago

    Hi! Firstly, I want to say thank you for such useful plugin, espeically due to the coronavirus, more start to use video conference and online teaching service, I’m also one of them, and begin to use the agora service, this plugin helps us a lot!

    But there are some issues, it seems the screen share doesn’t work, I tried to download the chrome extension and install it, but when I click the screen share, it shows”No response from Chrome Plugin. Plugin not installed properly.” Maybe I use it wrong? Could you please write a detailed instruction about how to use the screen share for us? It is really important for us who don’t know much about the code.

    Second question is the communcation channel doesn’t work, it shows all buttons, but no images and those buttons also don’t work, it seems another user also met same problem, could you help us about that? Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor hermesf

    (@hermesf)

    Hi,

    Thanks for your interest in Agora Video for WordPress and your kind words.

    Regarding the screen-sharing issue, I a seeing an issue with Chrome browser but it works in Firefox. I will raise this issue with the team and stat work on a patch. I will update the ticket once a fix has been published.

    Regarding your second question, could you please provide some more information regarding, which platform (device/OS) you are testing with? Are you able to provide any console logs? (steps to provide console logs)

    I ask for the platform, because there is a known issue on iPhone, it only works using Safari due to Apple’s restrictions within the WKWebView, so Chrome and other mobile browsers on iOS are not given access to the library required for accessing the camera.

    Thread Starter greenpeer

    (@greenpeer)

    Hi,thank you for your help! Screen share works on Firefox and I checked the console logs, it shows the invalid channel, I guess because I didn’t use english as channel name, and I changed it, now it works, really appreciate your help!

    Another question is could we adjust the video screen? or full screen? Now it’s like if we use screen share, everthing will become so tiny and blur，it would be much better if the screen is bigger or full screen.

    Last question is do you have any plans to add the whiteboard? Like here, https://github.com/AgoraIO-Usecase/eEducation/tree/master/education_web, as we plan to use it for students, it is really helpful for school teaching, thank you!

    • This reply was modified 5 years ago by greenpeer.
    Thread Starter greenpeer

    (@greenpeer)

    One more question, it seems the broadcast and communcation can’t work together in the same page?

    Plugin Contributor hermesf

    (@hermesf)

    Glad to hear that screen-share is working.

    Broadcast and Communication are two different modes so you can not run them together in the same page, you must have them on different pages.

Viewing 4 replies - 1 through 4 (of 4 total)
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