Screen of death after enabling CAPTCHA 4WP

  • Resolved Saket Jajodia

    (@dzire2dzine)


    2 years, 5 months ago

    I am unable to login using normal ID & Password, every time I try to login I again get redirected wp-login.php but with complete white screen source code is also blank.
    I tried to disable all other plugin but facing problem with CAPTCHA 4WP only.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author robertabela

    (@robert681)

    Hello @dzire2dzine

    Thank you for your message and for trying our plugin.

    I am sorry to read about your issue. To start off with, today we have just released update 7.1.0. Can you please install the latest version and advise if the problem persists?

    Can you also give us a bit more information about your setup? For example;

    1) What version of CAPTCHA have you configured
    2) Did you include CAPTCHA on the login page?
    3) Do you have a post-login redirect plugin / rule?
    4) Do you use a custom login page?

    The more information you can give us the better we can understand the setup. Also, please do not share any sensitive technical details here. If you need to share such details, please send us an email at [email protected] and make reference to this ticket.

    Looking forward to hearing from you.

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    Hi Robert,

    Thank you, its working now.
    Just a small feedback if you don’t mind, I am running a multisite and I have the plugin enabled on network level. So when I visit plugin page of subsite it is showing settings page link, linking to Network dashboard, I am not sure if it should do that.
    /wp-admin/network/admin.php?page=c4wp-admin-captcha
    2022-07-01_10-06-12

    Plugin Author robertabela

    (@robert681)

    Glad to read that it is working @dzire2dzine

    Indeed, that is an issue and I have reported. It will be addressed in the next update. In the meantime, please spare a minute to rate our plugin and service. These reviews really help us and the plugin.

    Thank you and have a great weekend. Should you have any other questions, do not hesitate to ask.

Viewing 3 replies - 1 through 3 (of 3 total)
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