Screen Going Blank

  • Hi,

    When we installed this plugin but the screen goes blank when trying to access orders, could we get some help?

    The page I need help with: [log in to see the link]

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  • I’ve also had this same problem. I installed the plugin back in June and the Dev still hasn’t fixed this issue. We’ve had to use various workarounds for 6 months.

    Entering the order works correctly, but after entering the order, when I access the order on the back end the page is blank. I also noticed when the order is blank the Title is “Order & ndash;”, is this the same for you?

    Plugin Author WooDev

    (@woodev)

    Are you using the pro version?

    There is another bug that has been resolved but not yet released, it is related to dynamic pricing.

    In the moco-woocommerce-manual-cc-processing.php file can you comment out the $this->_dyn = self::moco_wc_mcc_custom_is_plugin_active(‘woocommerce-dynamic-pricing/woocommerce-dynamic-pricing.php’); line.

    Also please replace this line: return ($this->_dyn) ? MWC_DynamicPricing::instance() : false; with just return false;

    As for the “Order & ndash;” that is happening when there is a JavaScript error, could you read your console and paste that in here @danvssl?

    @woodev here you go:

    JQMIGRATE: Migrate is installed, version 1.4.1

    That’s all. There literally are no logs. It is the same in Chrome and Safari. Happens when I click ‘Edit’ on an existing order or after I hit ‘Quick Save’ the order.

    I have the pro version 1.4.

    • This reply was modified 7 years, 2 months ago by danvssl.
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