Screen freezes when you increase store credit with a 4 digit sum

  • Resolved radnaim

    (@radnaim)


    2 years, 2 months ago

    I am testing the plugin to manage store credits in a Woocommerce store. When I try to increase the credit of a customer with a 4 digit sum (like 1000) the window freezes and the cursor disappears. With decrease it does not happen. Any help is appreciated.

Viewing 1 replies (of 1 total)
  • Plugin Support Fauzan Azizie

    (@fauzanade)

    Hi @radnaim,

    The number of digits or values shouldn’t affect it that much. I tried this on my end and it works fine: https://www.loom.com/share/32ab2df5031c44428a15932d8c74de34

    This means that there might be something else that is causing the issue on your end. Could you please try to do basic debugging? Please disable all other plugins except WooCommerce and Advanced Coupons for WooCommerce plugins and switch your theme to WordPress’ standard Twenty Twenty theme.

    If the issue goes away, please re-enable the theme and check again (this will eliminate the theme). If it’s the issue is still not there, start re-enabling plugins one by one, checking in between each one, to see if the issue reappears. This should lead you to the culprit plugin.

    If the issue still persists even after basic debugging, please let me know so I can assist you further!

Viewing 1 replies (of 1 total)
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