Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ben Cole

    (@bcole808)

    Hello,

    Yes, this sounds normal.

    “Data is being synced in the background” means that the plugin has been able to connect to all of the social network APIs at least once and that there are no problems detected. This message will change if there are any connectivity issues during the scheduled updates.

    “1 item scheduled to be synced…” means that one post is scheduled to be updated sometime in the future, when WordPress runs the WP Cron tasks. By scheduling tasks to run in the WP Cron, the plugin does not create extra load time for site visitors.

    If the second message stays there and the number keeps going up (for example, 5 items scheduled to be synced, then 10, then 20) then that might be a sign that WordPress is not running the WP Cron and tasks are not being performed in the background.

    Hi!
    I instaled the plugin 7 days ago. I have the same problem. Every day I visit my site in hope I will see some social stat but nothing is hapening.
    The first day it said “10 items scheduled to be synced with social networks the next time WP Cron is run…”
    Now it says “1260 items scheduled to be synced with social networks the next time WP Cron is run…”

    Plugin Author Ben Cole

    (@bcole808)

    Hi hopechange,

    Oh my! Your WP Cron is most definitely not running in the background the way it is supposed to be. The Social Metrics Tracker plugin is scheduling the updates, but because WP Cron is not running they are not getting executed.

    I do believe that as a short-term test, you can navigate directly to https://www.yourdomain.com/wp-cron.php (it will display a blank page when it loads) to try to tell WordPress to manually run the cron one time.

    Here is a post with some information about the WP Cron: https://code.tutsplus.com/articles/insights-into-wp-cron-an-introduction-to-scheduling-tasks-in-wordpress–wp-23119

    There are a number of plugins which let you see and control the scheduled Cron tasks, and there are also guides online on how to manually run the Cron job or schedule it to be run on your server if WordPress is not running it.

    I recommend trying to figure out why the WP Cron isn’t running, and get it going again (or schedule it as a real cron job in your web host control panel, if possible).

    Hi!
    I ran the wp cron manually like you said. OK. Now I have the social stats. I don’t know what’s up with my cron. Thank very much!

Viewing 4 replies - 1 through 4 (of 4 total)
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