Scheduled import doesn’t work

  • Resolved letsfetz

    (@letsfetz)


    5 years ago

    Hi guys,

    my scheduled facebook import isn’t working anymore since about 20 days – even if I click on “import now” within the scheduled imports list it doesnt work. I get the message “Scheduled import has been run successfully” but in the import history there are no new imports neither I have the new events in my events manager. The strange thing here is that in the scheduled import list below each “Import now” button I have the note “Import is running in Background”
    But if I import manually everything is fine – I guess there must be a failure since the update.

    Does anyone else have the problem?

    Cheers
    Valentin

Viewing 1 replies (of 1 total)
  • Plugin Author Xylus Themes

    (@xylus)

    Hi @letsfetz,

    Sorry for delay in reply. I hope you are doing well in such a hard time. Please contact us on website for pro support or faster reply. Can you please check the below points.

    – Make sure Token is not expired and Facebook authorization is still active
    – Plugin is updated
    – New events are there to import.

    Please check each point and contact us on a website if still issue we are happy to help.

Viewing 1 replies (of 1 total)
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