Scheduled Actions – No items

  • Resolved wazoomstudio

    (@wazoomstudio)


    4 years, 10 months ago

    Hi,
    I updated couple of things on my website today including theme and woocomerce. I test everything on dev before and all perfectly working. When i put the same things on live i have an issue with the woocomerce DB
    /wp-admin/admin.php?page=wc-status&tab=action-scheduler
    here i should see my past shedule action
    All (3076) | Complete (2928) | Pending (70) | Canceled (78)

    But in all the tab its write No items found. I dont see anything here, so i can stop or start manually.

    Pending i suppose this is the update.

    Something seem to bloc the access, i have disabled WP rocket.

    Update was done from bckend not CLI

    Any ideas ?

    thanks

    *** Update *** Trying to desactivate all plugin = same error
    *** Update2 *** Updating DB by CLI working but we still get the same issue

    • This topic was modified 4 years, 10 months ago by wazoomstudio.
    • This topic was modified 4 years, 10 months ago by wazoomstudio.
    • This topic was modified 4 years, 10 months ago by wazoomstudio.
    • This topic was modified 4 years, 10 months ago by wazoomstudio.
    • This topic was modified 4 years, 10 months ago by wazoomstudio.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @wazoomstudio – So sorry to hear you ran into this trouble with the Action Scheduler update!

    We’ll likely need to take a close look at your site to provide the next best steps to resolve this.

    Please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.

    Please include:

    • A link to this forum thread, so that we can keep track of what’s already been done.
    • A copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

    Thanks so much!

    Thread Starter wazoomstudio

    (@wazoomstudio)

    Hi Jess,
    This was done 2 days ago, think you should have that ??
    Have a nice day !

    Thank you! Could you let me know the ticket number for that ticket? I want to be sure that I locate it and get it to the right place in our system.

    Thread Starter wazoomstudio

    (@wazoomstudio)

    Yes of course its the ticket number 2891912
    thanks for your help

    Anatole

    Thank you so much! I’m going to go ahead mark this as resolved – we’ll follow up with you via that ticket ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Scheduled Actions – No items’ is closed to new replies.

Tags