Scheduled actions for database update not work. Manual update too.

  • Resolved niseadel

    (@niseadel)


    4 years, 10 months ago

    Hello! After update woocommerce I have notice: “WooCommerce database update – WooCommerce is updating the database in the background. The database update process may take a little while, so please be patient.”

    It is very important – the time for which they are planned passed already at the time of their creation. Meanwhile, the time zone on the site is correct.

    I choose to run them by hand, one by one. But this not work – after refresh page all scheduled actions stay are.

    How to fix it?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @niseadel,

    Can you please post your system status report? – WooCommerce > Status > ‘Get system report’

    Additionally, if you navigate to your ‘Pending’ scheduled actions (Tools > Scheduled Actions > ‘Pending’), do you see any with a scheduled date in the past?

    Thank you,
    Joey

    Thread Starter niseadel

    (@niseadel)

    Hello! Thanks

    Can you please post your system status report? – WooCommerce > Status > ‘Get system report’

    copy the whole report here?

    Additionally, if you navigate to your ‘Pending’ scheduled actions (Tools > Scheduled Actions > ‘Pending’), do you see any with a scheduled date in the past?

    YES, there are old scheduled actions two weeks ago. but they were already expired at the time of creation.

    For example:
    wc_update_product_lookup_tables_column
    action created – 2020-01-15 10:52:52 +0000
    scheduled date – 2020-01-15 10:52:51 +0000
    Status: awaiting

    Hello @niseadel,

    I recently ran across a report on GitHub that may be similar to what you’re running into here. In particular, some sites that had a language other than English had the database update not complete.

    https://github.com/woocommerce/woocommerce/issues/25533

    You might take a look at that thread and see if it is similar to what you’ve run into.

    Let us know if we can help out.

    Cheers

    Hi @niseadel,

    We have not heard from you in a while so I’m marking this thread as resolved. If you do have more trouble with this, please open up a new topic and we’ll be happy to help you out.

    Take care

Viewing 4 replies - 1 through 4 (of 4 total)
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