Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support khungate

    (@khungate)

    Hello,

    I noticed from your screenshots that several scheduled actions labeled MailChimp_WooCommerce_Cart_Update are being canceled frequently. This might be due to a few different factors:

    1. Plugin Conflict: There could be a conflict with another plugin that affects the scheduled actions. To diagnose, try deactivating other plugins temporarily to see if the issue resolves.
    2. Cron Job Issues: WordPress relies on WP-Cron for scheduled tasks, and if it’s not functioning correctly, it might cause actions to cancel. You can use a plugin like WP Crontrol to check the status of WP-Cron and manage the jobs.
    3. Server Configuration: Sometimes, server settings related to caching or security might prevent cron jobs from running as expected. Verify your server’s configuration, especially if you have strict security rules or aggressive caching.
    4. Database Issues: There could be a problem within the WordPress database, such as corrupted tables or options that could be leading to this behavior.

    Hope this helps, and please keep us updated on your progress.

    Plugin Support khungate

    (@khungate)

    Hi there, we just wanted to check back with you to see if this was still a problem with our latest plugin (v3.4 at the time of this post). Please let us know when you get a moment, we’ll be happy to help troubleshoot further if necessary.

    Thread Starter Kingyyyy

    (@kingyyyy)

    Hello,

    After replacing one plugin, and changing to HPOS enabled on Woo, the issue is now gone.

    Before, every order would show those cancelled actions on this latest version, but now it’s the standard 1~ a day from over 30 average daily orders.

    Plugin Support khungate

    (@khungate)

    Thank you for informing us, @kiingyyyy. I’m not certain about what modifications occurred, but I appreciate your input. I’ll pass this information on to the development team.

Viewing 4 replies - 1 through 4 (of 4 total)
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