Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ganddser

    (@ganddser)

    It’d be easier and quicker to diagnose the problem if you gave us admin access. You can set us up with a temp account and send the info to support[@]ganddservices.com

    Thread Starter slabadie

    (@slabadie)

    Unfortunately this is a university and security protocol doesn’t allow for outside access.

    Any thoughts would be greatly appreciated.

    Plugin Author ganddser

    (@ganddser)

    Understood.

    First on the “Display Options” section make sure you set display show images to yes.

    Set your date format to 02/09/2016

    Try temporarily changing your theme to WordPress default Theme 2016 or 2015.

    Check for conflicts in your admin with the plugin enabled if none try disabling your other plugins except JOAN then enable them one at a time each time checking to see if the problem fixes.

    Hope this helps.

    Thread Starter slabadie

    (@slabadie)

    I tried your suggestion and nothing worked. The only thing that is working is the Off Air Message.

    I don’t know if this matters but we are using WP Multisite.

    Plugin Author ganddser

    (@ganddser)

    The plugin was developed with single site use in mind and has never been tested with WP multisite.

Viewing 5 replies - 1 through 5 (of 5 total)
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