Scans don’t finish

  • I’ve read through your FAQ about scans not finishing and have done all that I can I think. I have the most up to date WordPress and WordFence. It’s a Linux server, max_execution_time is 90, I’ve set scans to use 75 seconds, memory_limit and wp_memory_limit are 512, I’ve set WordFence to use 512 (and I’ve tried 256, 300, 350, 400).

    I get no errors in the Activity Log, it just always stalls. Usually it stalls after showing “3000 files indexed”. Sometimes it stalls at “Found 1 themes”.

    Memory benchmark test says “Congratulations, your web host allows you to use at least 80.25 megabytes of memory for each PHP process hosting your WordPress site.”

    I’m not using a caching plugin.

    Any other suggestions?

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi jboyjw,
    Please go to (Wordfence > Diagnostics) and scroll down the page then choose “Enable debugging mode“, after that go to (Wordfence > Scan) and click on “Start a Wordfence Scan”, paste any errors you may get here to check and don’t forget to turn off the “debugging mode” after you finish this process.

    Thanks.

    Thread Starter JboyJW

    (@jboyjw)

    [Nov 22 18:23:48] Found 1 themes
    [Nov 22 18:23:48] Calling Wordfence API v2.23:https://noc1.wordfence.com/v2.23/?v=4.6.1&s=…. etc
    [Nov 22 18:23:50] Calling Wordfence API v2.23:https://noc1.wordfence.com/malwarePrefixes.bin
    [Nov 22 18:23:53] Scan process ended after forking.

    My .htaccess isn’t blocked anything and my IP is not being blocked. Any other reason for forking?

    Thanks.

    Thread Starter JboyJW

    (@jboyjw)

    Tried again later at night when traffic is lower and it got farther but same result:

    [Nov 23 00:18:21] 2000 files indexed
    … a bunch of files …
    [Nov 23 00:18:23] Scan process ended after forking.

    Thanks.

    Hi,
    Please make sure you have PHP version 5.6 or newer installed on your server as mentioned on the plugin’s requirements page and WordPress as well.

    If you are still running into this problem, please go to (Wordfence > Diagnostics) and scroll down the page till “Send Report by Email” and send the report to “alaa [at] wordfence [dot] com”, make sure to include your forum username, I will take a look at this report and let you know my findings.

    Thanks.

    Thread Starter JboyJW

    (@jboyjw)

    I unfortunately host with Site5 which I have been discovering more and more lately is a piece of crap… But I have over 50 sites hosted there so I’m reluctant to make a mass exodus yet.

    They only support up to PHP 5.5. But I have WordFence running on many of our sites and haven’t had issues before. There are more pages on this site than most of our others so I assume that would be the primary factor? Can I send you an report be email anyway or is it safe to assume that it’s just not going to work until I move to a host with PHP 5.6?

    Thanks.

    Actually, we have seen similar issues like this one that got fixed by upgrading PHP to at least version 5.6, however, there are a couple of suggestions before doing so as mentioned in our documentation:
    – Check and make sure you have not blocked the “wp-admin” folder with a “.htaccess” file or limited access to it for the same. Make sure and allow your server’s IP address access to this folder.
    – Check if you have the memcache or object-cache on the site. Memcache may have to be restarted twice in order for the object-cache to get rid of the saved cron key.

    Thanks.

    Thread Starter JboyJW

    (@jboyjw)

    Yep, already did those checks. My server doesn’t support memcache and I’m not blocking wp-admin.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Scans don’t finish’ is closed to new replies.