Scanner problems

Thank you for using our plugin @jimmy19742 and sorry to hear you are encountering such issues.

In regards the file scanner, can you please send us the systems information file so we can start the troubleshooting? Here are the instructions of how to get the file: https://www.wpsecurityauditlog.com/support-documentation/send-wordpress-system-info-file-plugin-support/.

Please send it to [email protected].

As for the IP addresses and Cloudfare, by any chance can you tell if there is a difference in the users’ connection or so between those events for which the plugin records the correct IP and those events for which it does not?

Looking forward to hearing from you.