Scaning Failed

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  • Hey @ayyanitp,

    Have you had a chance to work through our Scan Troubleshooting guide?

    https://www.wordfence.com/help/scan/troubleshooting/

    Please let me know how it goes.

    Thanks,

    Gerroald

    Thread Starter ayyanitp

    (@ayyanitp)

    I have tried all the mentioned steps but still this error is coming
    “The scan has failed to start. This is often because the site either cannot make outbound requests or is blocked from connecting to itself”

    Hey @ayyanitp,

    Can you please check the Wordfence –> Tools –> Diagnostics page to see if there are any errors showing?

    Have you checked the PHP logs?

    Please let me know what you find.

    Thanks,

    Gerroald

    Thread Starter ayyanitp

    (@ayyanitp)

    Yes I have I think they are no errors

    Hey @ayyanitp,

    Have you had a chance to take a look at the PHP error logs?

    Can you send me a Diagnostics report so I can get a better overview of your environment? Please navigate to Wordfence > Tools > Diagnostics. Here you can select SEND REPORT BY EMAIL. Please include your www.remarpro.com username and update this thread after you’ve sent it.

    Thanks,

    Gerroald

    Thread Starter ayyanitp

    (@ayyanitp)

    I have tried a scan now and It worked perfectly. If I have a problem in the future I will contact again :). Thanks for the help.

    Hey @ayyanitp,

    Thanks for the update, and happy to hear it!

    Please let us know if anything else comes up.

    Thanks,

    Gerroald

Viewing 7 replies - 1 through 7 (of 7 total)
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