• Resolved caordawebsol

    (@caordawebsol)


    We are getting errors with one site on a WordPress multisite:

    • Error Message: Unable to determine if the scan target is allowed: Request is missing verification credentials.
    • Error Code: site_verification_failed.missing_creds

    Only one of the site is getting this error and I can’t see why. Any clues?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @caordawebsol, it looks like you’re using Solid Security Pro. Can you please confirm that the plugin is licensed correctly? Please also try removing the license and re-licensing it again to see if it helps. If that doesn’t help, please try checking for a plugin/theme conflict following the steps mentioned?here. I’d also suggest checking for any recent plugin-related errors on your server’s PHP error log file and sending them here.

    Looking forward to hearing from you!

    Thread Starter caordawebsol

    (@caordawebsol)

    Deleting and re-adding the licence seems to have done the trick – thanks!

    Plugin Support chandelierrr

    (@shanedelierrr)

    @caordawebsol, I’m so glad to hear that! Please don’t hesitate to reach out again if you have other issues with the plugin.

    If you enjoy Solid Security and appreciate our free support, we’d love to get a kind review from you?here. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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