Scan stuck with Cannot find the list of files to check, creating a new one

  • I tried few times to scan site, but it struck with “Cannot find the list of files to check, creating a new one” message.” The yellow indicator shows scan is running, but it seems not running even i wait 5-6 hours,

    can you solve or give some info above run scan please.

    Here is the log

    25-May-18 12:10:30 INFO Scheduling a scanning process
    25-May-18 12:10:31 INFO Starting scanning process
    25-May-18 12:10:31 INFO Processing step 1 (0/10)
    25-May-18 12:10:31 INFO Skipping NinjaScanner files integrity check
    25-May-18 12:10:31 INFO Processing step 2 (0/10)
    25-May-18 12:10:39 INFO Building files list
    25-May-18 12:10:39 INFO Total files found: 55648
    25-May-18 12:10:39 WARN Hidden scripts found: 1
    25-May-18 12:10:39 INFO Processing step 3 (0/10)
    25-May-18 12:10:39 INFO Checking WordPress core files integrity
    25-May-18 12:10:48 INFO Files integrity is O.K
    25-May-18 12:10:48 WARN Additional/suspicious files: 3
    25-May-18 12:10:48 INFO Processing step 4 (0/10)
    25-May-18 12:10:48 INFO Checking plugin files integrity
    25-May-18 12:10:48 WARN Checksum mismatch: /home/adam9919/public_html/wp-content/plugins/avantlink-wp/readme.txt
    25-May-18 12:10:48 WARN HTTP Error 404. Skipping coming-soonx 5.0.20, it may not be available in the repo
    25-May-18 12:10:49 WARN Checksum mismatch: /home/adam9919/public_html/wp-content/plugins/google-sitemap-generator/readme.txt
    25-May-18 12:10:51 WARN Checksum mismatch: /home/adam9919/public_html/wp-content/plugins/tablepress/readme.txt
    25-May-18 12:10:51 WARN HTTP Error 404. Skipping tablepress-responsive-tables 1.4, it may not be available in the repo
    25-May-18 12:10:52 WARN HTTP Error 404. Skipping wp-file-manager 2.6, it may not be available in the repo
    25-May-18 12:10:52 WARN Total modified plugin files: 3
    25-May-18 12:10:52 INFO Processing step 5 (0/10)
    25-May-18 12:10:52 INFO Checking theme files integrity
    25-May-18 12:10:52 INFO Building themes list
    25-May-18 12:10:52 WARN HTTP Error 404. Skipping compressiondesign 1, it may not be available in the repo
    25-May-18 12:10:52 WARN HTTP Error 404. Skipping rehub 5.4.2, it may not be available in the repo
    25-May-18 12:10:52 WARN HTTP Error 404. Skipping simplicity 1.5.11, it may not be available in the repo
    25-May-18 12:10:53 WARN Additional/suspicious files: 6
    25-May-18 12:10:53 INFO Theme files integrity is O.K
    25-May-18 12:10:53 INFO Processing step 6 (0/10)
    25-May-18 12:10:53 INFO Comparing previous and current file snapshots
    25-May-18 12:10:53 INFO Skipping snapshots comparison, no older files shapshot found
    25-May-18 12:10:53 INFO Processing step 7 (0/10)
    25-May-18 12:10:53 INFO Running anti-malware scanner
    25-May-18 12:10:53 INFO Cannot find the list of files to check, creating a new one
    25-May-18 12:10:54 INFO Retrieving signatures lists
    25-May-18 12:10:54 INFO Total loaded signatures: 975

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author nintechnet

    (@nintechnet)

    Hi,
    The “Cannot find the list of files to check” is not an error message, just a debugging one.
    The log is incomplete, so it looks like your PHP interpreter crashed. Maybe a memory error, or timeout?
    You can try to debug it:

    1. Enable WP_DEBUG in your WordPress wp-config.php:

    Search for: define('WP_DEBUG', false);
    Replace with: define('WP_DEBUG', true);

    2. Enable WordPress debug log in your WordPress wp-config.php:

    Add this line: define( 'WP_DEBUG_LOG', true );

    The log will be located in /wp-content/debug.log.

    Then try to run a scan. Wait max 5 minutes (a scan should only take a couple of minutes) and check the debug.log.

    PS: After your tests, don’t forget to undo the wp-config.php changes.

    Thread Starter suresh b

    (@suneth2)

    Thank you for reply

    I tried above but nothing shows on debug log (it shows some depreciation notices for theme which not related to plugin)

    after 12 hours it shows “orange scan in progress label on top left” but scanner log have same message at last “INFO Total loaded signatures: 975”

    this plugin works well for my other sites. I’m not sure whats wrong with this site.
    Thank You

    • This reply was modified 6 years, 10 months ago by suresh b.
    Plugin Author nintechnet

    (@nintechnet)

    Can you try two different tests?

    1. First test: Disable the anti-malware scan. Go to “NinjaScanner > Settings > Advanced Users Settings” and disable “Anti-malware signatures”.

    Save your changes and run a scan. If it is still running after 5 minutes, stop the scan.

    2. Second test: Run only the anti-malware scan. Go to “NinjaScanner > Settings > Advanced Users Settings” and:
    -Disable File integrity checker (all 4 options).
    -Disable File snapshot.
    -Re-enable “Anti-malware signatures”

    Save your changes and run a scan. If it is still running after 5 minutes, stop the scan.

Viewing 3 replies - 1 through 3 (of 3 total)
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