Scan stops immediately after stop

Hi @rmiller3000, thanks for letting me know about the steps you’ve already looked into.

It’d be good if I could also see the scan failure happening, so please:

• Stop the existing scan if it is still running (The “Start New Scan” button turns into a “Stop” button while the scan is running).
• Go to the Tools > Diagnostics page.
• In the “Debugging Options” section, if “Start scan remotely” is checked, uncheck this option.
• Click to “Save Changes”.
• Start a new scan on the Scan page.
• If the scan fails again, copy the last 20 lines or so from the Log (click the “Show Log” link) once the scan finishes and paste them in your next reply.

I think it’s best to also send a copy of your diagnostics to us at wftest @ wordfence . com directly using the link at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

I’ll take a look into the connectivity problems to hopefully find a possible cause.

Peter

Here are the last 20-ish lines from the log:

• [Apr 17 10:34:05] Analyzed 19100 files containing 243.09 MB of data so far
• [Apr 17 10:34:05] Analyzed 19200 files containing 243.25 MB of data so far
• [Apr 17 10:34:05] Analyzed 19300 files containing 243.46 MB of data so far
• [Apr 17 10:34:05] Analyzed 19400 files containing 243.74 MB of data so far
• [Apr 17 10:34:06] Analyzed 19500 files containing 243.85 MB of data so far
• [Apr 17 10:34:06] Analyzed 19600 files containing 243.95 MB of data so far
• [Apr 17 10:34:06] Analyzed 19700 files containing 244.58 MB of data so far
• [Apr 17 10:34:06] Analyzed 19800 files containing 246.31 MB of data so far
• [Apr 17 10:34:06] Analyzed 19900 files containing 249.14 MB of data so far
• [Apr 17 10:34:07] Analyzed 20000 files containing 250.47 MB of data so far
• [Apr 17 10:34:07] Analyzed 20100 files containing 251.8 MB of data so far
• [Apr 17 10:34:07] Analyzed 20200 files containing 267.05 MB of data so far
• [Apr 17 10:34:07] Analyzed 20300 files containing 270.45 MB of data so far
• [Apr 17 10:34:09] Analyzed 20400 files containing 271.84 MB of data so far
• [Apr 17 10:34:09] Analyzed 20500 files containing 274.22 MB of data so far
• [Apr 17 10:34:09] Analyzed 20600 files containing 278.34 MB of data so far
• [Apr 17 10:34:09] Analyzed 20700 files containing 280.23 MB of data so far
• [Apr 17 10:34:09] Analyzed 20800 files containing 281.5 MB of data so far
• [Apr 17 10:34:10] Analyzed 20855 files containing 282.4 MB of data.
• [Apr 17 10:34:11] Wordfence used 34.04 MB of memory for scan. Server peak memory usage was: 155.48 MB
• [Apr 17 10:34:11]?Scan terminated with error: There was an error connecting to the Wordfence scanning servers: cURL error 52: Empty reply from server

I also will mention that I have a Siteground chron job set up to run twice per hour:

cd /home/u640-268sjqczkcpm/www/jimpotterauthor.com/public_html; wp cron event run –due-now >/dev/null 2>&1