Scan shows no progress / not working

  • Resolved abisekopentechs

    (@abisekopentechs)


    9 months, 2 weeks ago

    I recently installed the Jetpack Protect plugin to our WordPress site hosted in Pantheon. I enabled the plugin and I see “Scanning your site…”. I don’t see any progress bar. Last week when I scanned this it went for over 20 hours, and I disabled the plugin. I tried the same again today and its over 2 hours and I don’t see any progress. Could someone please help me to find out what is wrong?

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  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @abisekopentechs –

    In order to investigate this, we’ll need your Site URL. Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via contact form.

    If you choose to reach out directly, please include a link to this thread.

    Thank you!

Viewing 1 replies (of 1 total)
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