Scan is stuck

  • Resolved hugonh

    (@hugonh)


    3 years, 2 months ago

    I tried to scan, but now scan started and is stucked, i already deactivate plugin, uninstalled, and installed again, still stuck scan started 0% for days

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter hugonh

    (@hugonh)

    i would like to try another scan, but as it stucked and stop scan, is stopping and never stops

    Hi there,

    Thank you for reaching out to us and apologies for the bad experience.

    It seems like a caching issue. Can you please let me know if you have a caching plugin installed on your site?

    We can get in a meeting to help you stop the scan and resolve the caching issue.

    Please reach out to us here or raise a query through plugin support form.

    Thank you,
    miniOrange team

    miniorangesecurity

    (@miniorangesecurity)

    Hi there,

    We haven’t received any further response from you.

    I hope the issue that you were facing with the firewall scanner is resolved.

    For now, we are closing this ticket. If you face any further issues with the scan then you can reopen this ticket or contact us from the plugin or from our site.

    Thank you,
    miniOrange Team.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Scan is stuck’ is closed to new replies.