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  • Thread Starter kimmarla

    (@kimmarla)

    The main problem I’m still having with the site is that some of the sections of the dashboard are totally blank – all pages, settings. All posts gives me a fatal error about memory. And many times when I try to go to the wp-admin to log-in it’s totally blank too. So I’d really love to run this scan!

    Hi kimmarla,
    This is most likely a memory limitation issue on your server, please go to (Wordfence > Diagnostics) and check these values:
    WP_MEMORY_LIMIT
    WP_MAX_MEMORY_LIMIT

    Also, scroll down the diagnostics page and click on “Test your WordPress host’s available memory” to preform a memory test.

    According to the result you may ask your hosting to increase the memory allocated to PHP.

    P.S. I can see your server is running PHP version 5.2.17, this is an old version of PHP released back on January 2011, Wordfence requires at least PHP version 5.4 (5.6 is recommended) to run smoothly, so please ask your hosting provider to update PHP for you.

    Keep me updated,
    Thanks,

    Thread Starter kimmarla

    (@kimmarla)

    Here’s what I see on the Diagnostics:

    WP_MEMORY_LIMIT WordPress memory limit 600M
    WP_MAX_MEMORY_LIMIT Administrative memory limit 256M

    I scrolled down and couldn’t find “Test your WordPress host’s available memory

    This is the last line I see on Diagnostics. It comes after the Chron jobs:
    Fatal error: Out of memory (allocated 55574528) (tried to allocate 128 bytes) in /homepages/33/d294293494/htdocs/wsb5444517601/wp-includes/wp-db.php on line 1780

    Could you please let me know what you have set in “How much memory should Wordfence request when scanning” option under (Wordfence > Options)?

    By the way, it seems that your server is running out of memory so it doesn’t load the whole page when you visit “Wordfence > Diagnostics”, so please report this issue to your hosting provider, I’m not sure if these values of WP_MEMORY_LIMIT and WP_MAX_MEMORY_LIMIT are valid and applied on your server or your hosting is overriding them somewhere.

    Keep me updated,
    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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