• Scan seemingly fails immediately (stops working, no response).

    It does not proceed further than “Getting plugin list from WordPress”
    I have the latest version WordPress and the latest version of Wordfence.

    Log:
    [Apr 27 07:38:29:1493296709.980175:2:info] Getting plugin list from WordPress
    [Apr 27 07:38:29:1493296709.236764:1:info] Contacting Wordfence to initiate scan

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @netcentsii,

    Sorry you’re having this issue.

    May I ask you to follow these steps in order to provide us with additional info?

    Also, if you have access to them, could you please check the web server logs?
    Note that some log files might be available in the Log Files (Error messages from WordPress core, plugins, and themes) section on the “Wordfence –> Tools –> Diagnostics” page

    Alternatively you could also enable the WordPress debugging feature.

    Thread Starter netcentsii

    (@netcentsii)

    1. Adjusted the max_execution_time to 15 as instructed, reran SCAn, no significant change.

    2. Adjusted the max_execution_time to 24 which is 80% of diagnostics page value.
    Scans went further then stalled at step “Scanning for unknown files in wp-admin and wp-includes.”

    [Apr 27 14:40:09] Preparing a new scan. Done.
    [Apr 27 14:40:09] Remote scan of public facing site only available to paid members Paid Members Only
    [Apr 27 14:40:11] Check if your site is being Spamvertized is for paid members only Paid Members Only
    [Apr 27 14:40:13] Checking if your IP is generating spam is for paid members only Paid Members Only
    [Apr 27 14:40:15] Checking if your site is on the Google Safe Browsing list is for paid members only Paid Members Only
    [Apr 27 14:40:17] Checking for the most secure way to get IPs Secure.
    [Apr 27 14:40:18] Fetching core, theme and plugin file signatures from Wordfence Success.
    [Apr 27 14:40:19] Fetching list of known malware files from Wordfence Success.

    [Apr 27 14:40:20] Comparing core WordPress files against originals in repository
    [Apr 27 14:40:20] Comparing open source themes against www.remarpro.com originals
    [Apr 27 14:40:20] Comparing plugins against www.remarpro.com originals
    [Apr 27 14:40:20] Scanning for known malware files
    [Apr 27 14:40:20] Scanning for unknown files in wp-admin and wp-includes

    Thread Starter netcentsii

    (@netcentsii)

    .htacess file modified, now includes:

    text/x-generic .htaccess ( UTF-8 Unicode English text )

    # BEGIN s2Member GZIP exclusions
    <IfModule rewrite_module>
    RewriteEngine On
    RewriteBase /
    RewriteCond %{QUERY_STRING} (^|\?|&)s2member_file_download\=.+ [OR]
    RewriteCond %{QUERY_STRING} (^|\?|&)no-gzip\=1
    RewriteRule .* – [E=no-gzip:1]
    </IfModule>
    # END s2Member GZIP exclusions

    # BEGIN litespeed noabort
    <IfModule rewrite_module>
    RewriteEngine On
    RewriteRule .* – [E=noabort:1]
    </IfModule>
    # END litespeed noabort

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /sandbox
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    # Wordfence WAF
    <IfModule LiteSpeed>
    php_value auto_prepend_file ‘/home/wtradio/public_html/sandbox/wordfence-waf.php’
    </IfModule>
    <Files “.user.ini”>
    <IfModule mod_authz_core.c>
    Require all denied
    </IfModule>
    <IfModule !mod_authz_core.c>
    Order deny,allow
    Deny from all
    </IfModule>
    </Files>

    # END Wordfence WAF
    # php — BEGIN cPanel-generated handler, do not edit
    # Set the “ea-php54” package as the default “PHP” programming language.
    <IfModule mime_module>
    AddType application/x-httpd-ea-php54 .php .php5 .phtml
    </IfModule>
    # php — END cPanel-generated handler, do not edit

    Hi @netcentsii,

    Please have a look at these suggestions.

    @netcentsii,

    In case you’re still experiencing the issue, could you please:

    • Go to the Wordfence Tools page
    • Click the Diagnostics tab
    • Scroll down to the Send Report by Email section
    • Send the report to yann[at]wordfence[dot]com

    Also could you try and enable the debugging mode, start a new scan and paste here the last 20 lines or so of the activity log?

Viewing 5 replies - 1 through 5 (of 5 total)
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