Scan failed with error: Unable to query database

  • Resolved nstampler

    (@nstampler)


    2 years, 11 months ago

    WordFence scan on my site fails midway with this message:

    Scan terminated with error: Unable to query database

    Any suggestions?

    My site is working fine, which definitely indicates a working database connection!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @nstampler and thanks for reaching out to us!

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks again!

    Thread Starter nstampler

    (@nstampler)

    Thank you for your quick response! I sent you the diagnostics.

    Thread Starter nstampler

    (@nstampler)

    Hi, just checking in, it’s a week and I’m still waiting for a response… Thanks.

    Plugin Support WFAdam

    (@wfadam)

    Sorry for the delay! Our office was closed for the holidays.

    Are you still experiencing this issue? If so, could you resend the diagnostic for me?

    Thanks again!

Viewing 4 replies - 1 through 4 (of 4 total)
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