Scan Failed Issue

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @ilanaw, thanks for getting in touch.

    As you’ve already spoken to your host and tried some troubleshooting, before I suggest some other possible things to try it’s probably best to see a site diagnostic report.

    Can you send a one to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,

    Peter.

    Thread Starter IlanaW

    (@ilanaw)

    Hi @wfpeter,

    Thank you for your response. I have sent a diagnostic report with my forum username as requested.

    Thanks!
    Ilana

    Thread Starter IlanaW

    (@ilanaw)

    Hi @wfpeter,

    Just wanted to follow up with my issue. Any idea why our scans are failing?

    Thanks,
    Ilana

Viewing 3 replies - 1 through 3 (of 3 total)
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