Scan Failed

  • I get…

    Scan Failed
    The current scan looks like it has failed. Its last status update was XXX ago. You may continue to wait in case it resumes or cancel and restart the scan. Some sites may need adjustments to run scans reliably. Click here for steps you can try.

    I followed the suggested doc until “Handling memory errors” (because I don’t have any indication of that) to no avail.

    Any help would be much appreciated.

    Thank you.

    The page I need help with: [log in to see the link]

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  • Hi @webeno,

    Does your hosting provider have any limitations regarding PHP processes?

    Have you tried modifying the threshold value (WORDFENCE_SCAN_FAILURE_THRESHOLD)?

    Thread Starter webeno

    (@webeno)

    I don’t know if they impose limitations, but if I knew which ones, I could ask their support. Can you help me with that?

    Yes, I tried that setting, like I said above, I tried following the linked doc to no avail.

    Interestingly I have 2 more wp sites under the same account, yet only this one shows the error. I guess I should try turning off plugins, and gradually turning them back on…?

    • This reply was modified 7 years, 2 months ago by webeno.
Viewing 2 replies - 1 through 2 (of 2 total)
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