Scan Failed

  • Resolved galfard

    (@galfard)


    5 years, 3 months ago

    Hello!

    Error Scan:

    Scan Failed
    The scan has failed to start. This is often because the site either cannot make outbound requests or is blocked from connecting to itself. Click here for steps you can try.

    Error Diagnostics:

    Connecting back to this site

    wp_remote_post() test back to this server failed! Response was: 401 Unauthorized
    This additional info may help you diagnose the issue. The response headers we received were:
    View Additional Detail

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support wfphil

    (@wfphil)

    Hi @galfard

    Have you set up HTTP basic authentication on the server so that the wp-admin directory is blocked?

    If you have, then you will need to remove that as it will break WordPress AJAX functionality which Wordfence needs to use to run scans.

    Thread Starter galfard

    (@galfard)

    I removed the double identification, the scan started, but then an error appeared:

    “Scan Failed
    The current scan looks like it has failed. Its last status update was 7 mins ago. You may continue to wait in case it resumes or stop and restart the scan. Some sites may need adjustments to run scans reliably. Click here for steps you can try.”

    Plugin Support wfphil

    (@wfphil)

    Hi @galfard

    Thanks for the update.

    Please run through our troubleshooting guide here:

    https://www.wordfence.com/help/scan/troubleshooting/

    Thread Starter galfard

    (@galfard)

    Thanks for the feedback, I will continue to understand.

Viewing 4 replies - 1 through 4 (of 4 total)
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