• Resolved asafdvash

    (@asafdvash)


    Hey there! ??
    I recently got Ddosed unfortunately, luckily someone told me about Wordfence, i installed it and it really helped me understand what’s happening!

    im also having an issue trying to scan my website, Just after i start I get this:

    [JAN 29 16:52:18] Scan stop request received.

    Maybe someone could help me understand how to fix such issue?

    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @asafdvash and thanks for reaching out to us!

    Thanks for the kind words!

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks again!

    Thread Starter asafdvash

    (@asafdvash)

    Sent it! ?? Thank you for replying!

    Plugin Support WFAdam

    (@wfadam)

    Thanks for sending that diagnostic!

    If your site is protected by Cloudflare, you may need to update your Cloudflare settings to allow your site to connect back to itself. You should be able to do this by going to your Cloudflare control panel.

    • Login to Cloudflare
    • Go to “Firewall”
    • Click the “Firewall Rules” tab
    • Click “Create a Firewall rule”
    • Name the rule under “Rule Name”
    • Set the “Field” under “When incoming requests match…” to “IP Address”
    • Enter your site’s IP address under “Value”
    • At the bottom, under “Then…Choose an action” change “Block” to “Allow”
    • Click “Deploy

    Once you have added your site to the Cloudflare Whitelist, head back over to your site and attempt another scan.

    Let me know if this helps and if you have any questions!

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Scan does not start’ is closed to new replies.