Scan caused my site to go into a WordPress install

  • Resolved TGoedde

    (@tgoedde)


    1 year, 6 months ago

    When I was performing routine malware scan my site went into a new WordPress install mode. Obviously I don’t that! I tried renaming and quarantining the wordfence plugin and that did nothing. What do I do via ftp to stop this and why did it start in the first place?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter TGoedde

    (@tgoedde)

    I renamed the wordfence folder in ftp to wordfence.bak and was able to get back into the site, then changed the name in ftp back after the site came back up. But what if someone was to click on the “English” language selection and the site went into a fresh install? That would wipe out the site. No?

    Plugin Support wfpeter

    (@wfpeter)

    Hi @tgoedde, thanks for reaching out to us!

    Wordfence doesn’t trigger WordPress installations, particularly a fresh install, as part of its feature set. A new version of WordPress was released on Tuesday 8th August so I’m wondering if an automatic update process was in-progress at the same time as a scan.

    If you’re able to replicate the behavior, it’d be great to see screenshots with a description of what was immediately clicked or visited prior to the installation page showing. You can include images here on the forums or use an external service like Snipboard.

    Thanks,
    Peter.

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