• I tried to scam again and again and the scam curt off in this stage.

    The error occurred
    Internal server error.
    Stage: auto_cure_backup

    Contact tech suppor

    Please, help me to resolve this issue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Are there any PHP errors related to the CleanTalk Security plugin? You can ask your hosting support about this.

    Thread Starter Mariana Degraft Dickson

    (@mariana2d)

    I am follow up my request. I have the report from the Hosting and send me back with the plugin Security by clean talk. I am atacching the report from the hosting.

    Thank you for contacting our help desk.

    The site is returning a PHP error when running the scanner and this can be seen in the developer console of the browser:

    https://ibb.co/bz1FjVs

    Since the error reporting for WordPress has been disabled to hide the error messages, you would have to open the wp-admin/php_errorlog file to see the exact error message, which is:

    Attaching: https://ibb.co/Q93dQnb

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello, @mariana2d


    Please install this fixed version:
    1) Go to WordPress Administrator Panel —> Plugins.
    2) Find the plugin “Security & Malware scan by CleanTalk” —> Deactivate.
    3) After the automatic page refresh finds the plugin again “Security & Malware scan by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    4) Download the plugin archive from here:?https://github.com/CleanTalk/security-malware-firewall/releases/download/fix-version/security-malware-firewall.zip
    5) Go to Plugins —> Add New —> Upload Plugin.
    6) Choose the downloaded archive and press “Install Now”.

    Did it help?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Scams stoping recurrenly in auto_cure_backup’ is closed to new replies.