SCAM COMPANY – Won’t Provide Support

  • I am a premium subsciber to the pro version of the WPManage Ninja Tables plugin. One of the things you pay for as a pro customer is accesss to customer support. I’ve had an issue for a month now, have sent 4 emails, and not gotten a reply. This is how scam companies behave and I would strongly recommend not paying for this product or using any of the plugins they develop.

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  • Plugin Support Syed Numan

    (@annuman)

    Hello @mjmurphy53711,

    Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience and frustration caused by the delay in our support response times.

    We prioritize responding to each customer query promptly, typically within 24 hours. It’s unusual for any ticket to remain unanswered for more than a month. We are committed to ensuring timely and effective support for all our customers, and we have been actively resolving queries and issues.

    We would appreciate the chance to assist you further. Could you please provide your ticket number so we can investigate? We remain committed to resolving your issue promptly and to your satisfaction.

    Thank you

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