SCA issue with Stripe and WooCommerce

  • Resolved pjthefarmer

    (@pjthefarmer)


    3 years, 1 month ago

    Hey all. Looking for a bit of help please.

    In my Stripe Dashboard I’m getting told that I need to update Woocommerce Stripe Gateway for SCA reasons, otherwise I won’t receive payment. However, it is updated to the latest version, as it the core WordPress and WooCommerce installs.

    Is there any way to force Stripe to look and see this? It’s as if it’s not communicating with WooCommerce correctly.

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  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    Could you share a screenshot of the notice in your Stripe dashboard?

    Also, could you share your System Status Report, it would help us to understand your site setup a bit better. You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, paste it here in your reply.

Viewing 1 replies (of 1 total)
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