Saying time slot is already reserved but it isn’t

  • Resolved clementrectangle

    (@clementrectangle)


    3 years, 9 months ago

    Hello,

    We’re using the premium version of the plugin.

    When selecting a day and a time slot, for a lot of time slots, I get an error message saying the timeslot is already reserved or in the past…

    But it’s not the case, there isn’t any reserved timeslots on the calendar I linked.
    I don’t understand why…

    Any idea why this is happening ?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author wpdevelop

    (@wpdevelop)

    Hello.
    Please note, this forum is only about the support Booking Calendar Free version. If you will have any questions about the paid versions, then contact here https://wpbookingcalendar.com/contact/

    Please send configuration of your booking form and send the link to your page with booking form, where you are having the issue.
    Please send all this to support @ wpbookingcalendar.com

    Thank you.

    Hello wpdeveloper,

    I got the same problem in my Booking Calendar Free version.

    For month i′ve been very happy with your plugin.
    But now from one day to the other, it stopped working.

    It doesnt matter which date i try, theres always the message “the chosen date lies in the past or is unaviable”, but all the days are marked as green.

    Maybe you can help me.

    Plugin Author wpdevelop

    (@wpdevelop)

    Hello.

    Send the link to your page with booking form, where you are having the issue.

    wow you are very fast.

    https://koerner-schlafzimmer.de/clickmeet-termin/

    Plugin Author wpdevelop

    (@wpdevelop)

    Hello.
    You have incorrectly configured the time slots at the Booking > Settings > Form page.

    For example instead of values for the time slot like “11:00 – 11:00” you need to define as “11:00 – 12:00”.
    Please fix this for all your time slots at the Booking > Settings > Form page.
    Kind Regards.

    worked perfectly! Thank you so much!

    Plugin Author wpdevelop

    (@wpdevelop)

    You are welcome.
    P.S. We would be very grateful, if you rate our plugin.

Viewing 7 replies - 1 through 7 (of 7 total)
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